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125
Getting out

Community and social participation

Not activities for the sake of activities. The actual things you like doing, with someone there who makes them possible instead of awkward.

125 Registration groupSydney metropolitanAccepting referrals
We heart NDIS, Registered NDIS Provider
Certified to the NDIS Practice StandardsNDIS registration number 4-LOHEV53
Matched on interestsNot just on who happens to be free on a Thursday afternoon.
Your choice of outingWe ask what you enjoyed before and what you have always wanted to try.
Transport sortedIncluding public transport practice, if getting there is the actual barrier.

What it actually looks like

Whatever getting out looks like for you. We ask what you enjoyed before, what you have stopped doing, and what you have always wanted to try.

  • Getting to and from where you want to be, including public transport practice
  • Sport, gym, swimming and being active in a way that suits you
  • Shopping, cafes, markets and just being out of the house
  • Clubs, classes, faith and cultural groups, and community events
  • Seeing friends and family, and keeping those connections going
  • Support at appointments so you are not doing them on your own
Someone can take you somewhere and still leave you sitting on your own. The difference between an outing and an afternoon you enjoyed is usually who you went with.

The bit other providers skip

We match on personality and shared interests, not just availability. If you love footy, we look for someone who does too. If you would rather talk about music for two hours than kick a ball, we look for that person instead.

It sounds like a small operational detail. In practice it is the whole service.

What people actually use it for

  • Getting back to something they stopped doing.
  • Regular time out of the house, on their terms.
  • Keeping up with friends and family.
  • Having someone alongside at appointments.

What it is not

  • A fixed program you have to fit into.
  • A minibus and a timetable.
  • An outing chosen by the provider.
  • Company you did not get a say in.

Registration group 125, Participation in community, social and civic activities. Serenica Support is certified against the NDIS Practice Standards.

Who it is usually for

Anyone whose plan includes social and community participation. It is often the first support people try, and it works well next to household tasks or personal care.

Common questions

What if I do not know what I want to do?Tell us what you used to do. The answer is almost always somewhere in there, and working it out is part of the support.
Can I ask for a different worker if we do not click?Yes, and you should. A poor match wastes your funding as much as it wastes your afternoon.
Who pays for the activity itself?Your funding covers the support, not the ticket or the coffee. We will always tell you the cost of something before we plan it in.
What if crowds are difficult for me?Then look at innovative community participation instead. It is the same goal built for people the standard format has not worked for.

Related supports

What does a good week look like?

If you are not sure, tell us what you used to do. We usually find the answer somewhere in there.

See what happens after you call →

No forms, no obligation
1800 770 781
Monday to Friday, 9am to 5pm
info@serenicasupport.com.au
Suite 17, 89 to 97 Jones Street, Ultimo NSW 2007