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120
At home

Household tasks

When the washing is three loads deep and the fridge is empty, everything else in the week gets harder. This is the support that stops that from happening.

120 Registration groupSydney metropolitanAccepting referrals
We heart NDIS, Registered NDIS Provider
Certified to the NDIS Practice StandardsNDIS registration number 4-LOHEV53
Your standard, recordedHow you like the kitchen done is written down so you are not retraining anyone.
Two hours worksSmall regular blocks are a normal booking here, not an inconvenience.
With you or for youSome people want company while it gets done. Some want the house back. Both are fine.

What it actually looks like

Practical help around the house, done with you rather than around you wherever you want it that way.

  • Cleaning, vacuuming, bathrooms and general tidying
  • Washing, drying, folding and putting away
  • Grocery shopping, either with you or on your list
  • Meal planning, cooking and batch preparing for the week
  • Changing linen, taking out bins and the jobs that never get done
  • Keeping on top of bills, mail and household paperwork
People are particular about their homes and they should be. The job is to leave the place how you want it, not how a checklist says a house should look.

Your house, your standard

Some people want the kitchen done a specific way. Some want help with the heavy jobs only and would rather keep the rest themselves. We write down how you like things and the same workers follow it, so you are not explaining yourself again every fortnight.

If something is being done wrong, tell us once. It gets fixed in the notes, not just in that shift.

Typically included

  • Regular cleaning and laundry.
  • Shopping and meal preparation.
  • Linen, bins and seasonal jobs.
  • Household admin and paperwork.

Not included

  • Trade work, repairs or renovations.
  • Gardening beyond basic tidying.
  • Heavy or hazardous cleaning work.
  • Anything requiring a licensed contractor.

Registration group 120, Household tasks. Serenica Support is certified against the NDIS Practice Standards.

Who it is usually for

Anyone whose plan funds assistance with household tasks. It works well on its own for a couple of hours a week, and it often sits alongside personal care or community access.

Common questions

How many hours do I actually need?Tell us which jobs are getting away from you and we will work out how long that realistically takes rather than guessing. If your plan funds more than you are using, we will say so.
Can the same person come every week?That is the default. Continuity is the reason your preferences stick.
Can you do the shopping without me?Yes, on your list. Plenty of people prefer to come along, and plenty would rather not. Either is fine.
What if I only need help occasionally?That works. Regular is easier to staff well, but irregular is not a problem, and we will tell you honestly if a particular week is tight.

Related supports

Tell us what is piling up.

We will work out how many hours that honestly takes, and whether your plan already funds more than you are using.

See what happens after you call →

No forms, no obligation
1800 770 781
Monday to Friday, 9am to 5pm
info@serenicasupport.com.au
Suite 17, 89 to 97 Jones Street, Ultimo NSW 2007