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Insights / How the NDIS works

What is Supported Independent Living?

SIL is one of the most misunderstood parts of the NDIS, mostly because people assume it is housing. It is not. It is the support that happens inside a home, and the difference matters more than almost anything else in this article.

SIL is the support not the housing
Home›Insights›What is Supported Independent Living
It pays for people, not rentSIL funds the workers. You still pay your own rent, food and bills like anyone else.
It is not only group homesSIL is commonly delivered in a shared home, but it can be delivered where you already live.
It is built from a rosterYour funding is worked out from a roster of care describing the help you need, hour by hour.

The short answer

Supported Independent Living is NDIS funding for help with the everyday tasks of living in a home, for people who need a substantial amount of that help. In practice it pays for support workers to be there, whether that is a few hours a day or around the clock.

The word independent throws people. It does not mean living without support. It means the support exists so that you run your own life, in your own home, rather than living somewhere that runs you.

SIL pays for people, not for property. Your rent, your food and your bills stay yours, exactly as they would in any other home.

What SIL actually pays for

SIL covers the support workers who help with daily living inside the home. Typically that includes:

  • Personal care such as showering, dressing and getting ready in the morning
  • Help with meals, from planning and shopping through to cooking
  • Household tasks like cleaning, laundry and keeping on top of the place
  • Medication prompting or assistance, where that is part of your plan
  • Overnight support, either active or sleepover depending on what you need
  • Building skills so you need less help over time, not more
  • Help getting to appointments and staying on top of the week

The intensity varies enormously. Two people can both have SIL and one has a worker present twenty four hours while the other has a few hours in the morning and evening.

What SIL does not pay for

This is where people get caught out, so it is worth being blunt.

SIL covers

  • Support worker time in the home.
  • Help with daily living tasks.
  • Overnight and active night support.
  • Skill building toward independence.

SIL does not cover

  • Rent, board or mortgage.
  • Groceries and everyday bills.
  • The building itself, which is SDA.
  • Day programmes and community access, funded separately.

You pay your own rent and living costs out of your own income, the same as anyone else. A common and reasonable rule of thumb is that the NDIS pays for the disability related support, and you pay for the ordinary costs of being alive.

Where SDA fits in

SIL funds the people who support you. Specialist Disability Accommodation funds a dwelling that has been built or modified for very high support needs. They are separate funding lines, and most people who have SIL do not have SDA. If you are trying to work out which one you are actually asking about, read SIL, SDA and ILO explained.

Who SIL is usually for

SIL is generally for people who need a significant amount of help with daily living, often every day and frequently overnight. It is not usually the right funding for someone who needs a few hours of help a week, and asking for it in that situation tends to produce a slow no rather than a fast yes.

If your needs are lighter, the supports you are probably looking for are assistance with daily life, personal care or household tasks delivered on an hourly basis. That is a different, simpler conversation and it does not require the evidence trail SIL does.

How the funding gets worked out

SIL funding is not a flat rate. It is built from a document called a roster of care, which sets out the support you need across a typical week, hour by hour, including overnights and whether support is shared with other people in the house.

01Evidence gets gatheredUsually functional assessments and reports describing what help you need with daily living, and what happens without it.
02A roster of care is draftedA week of support mapped out hour by hour, showing active support, overnight arrangements and anything shared.
03A home and living request goes inSubmitted to the NDIA with the supporting evidence. This is the stage where a good support coordinator earns their fee.
04It is reviewed and decidedThe NDIA assesses whether the supports are reasonable and necessary. Outcomes can be reviewed if you disagree.

Because the roster drives the money, it needs to describe your actual bad days rather than your best ones. People routinely undersell what they need in these documents out of pride or habit, and then live with the consequences for the length of the plan.

Shared or on your own

SIL is often delivered in a home shared with one, two or three other residents, because sharing support across several people is how overnight and active night hours become affordable. It is not a requirement, though. SIL can be delivered where you already live, including in a family home in some circumstances.

If you are considering a shared arrangement, who you live with matters as much as the provider does. Ask how the provider handles it when residents do not get on, because they will not always, and the answer tells you a lot.

Questions worth asking a SIL provider

Are you registered for SIL specifically?
Ask for the group numberRegistration is granted per support type
How many different workers will come through?
Fewer is betterContinuity is the whole game in someone’s home
What happens if a worker is not right for me?
Should be simpleChanging people should not cost you or take months
Can I leave without losing my housing?
Depends on the setupEspecially important where one organisation provides both

There is a fuller list in eight questions worth asking any NDIS provider. And if you already have a SIL provider and it is not working, changing providers is your right and does not require anyone’s permission.

One change worth knowing about. Registration requirements for SIL providers have tightened. We wrote about what that means and how to check your provider in your SIL provider must now be registered.

This is general information, not advice about your plan. For questions about your own NDIS plan, talk to your support coordinator, your local area coordinator, or the NDIA on 1800 800 110.

Where to check this yourselfThe NDIA publishes guidance on Supported Independent Living, home and living supports and Specialist Disability Accommodation at ndis.gov.au. Rules and operational guidelines change, so confirm current requirements there rather than relying on any provider website, including ours.

Read next

Not sure whether SIL is what you need?

Call and describe your week. If hourly supports would serve you better than SIL, we will say so, even though it is the smaller job for us.

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